Connect Course Sites
I’m having trouble logging into the Connect system. What should I do?
The first step is to ensure your TNU account credentials are working properly. To verify this, you can go to http://citrix.trevecca.edu and log in. This site will prompt you if your account is locked for some reason or if you need to reset your password. If this is the case, follow the instructions or call the ITS HelpDesk at 615-248-1223 for assistance. Once your TNU account is working properly, the Connect site should accept your credentials with no issue. If you still experience a problem, you can always try a different browser as the next step, or contact [email protected] for help.
How do I create a Connect shell to upload my course content into?
Online course shells should be automatically created from the Colleague registration system. However, if you need your online or face to face course shell created and don’t see it, please contact Academic Records and request that the Course ID is selected to show the online shell.
How do I publish my Sakai Connect course?
All courses are automatically published by the system three days before the start date. Courses are automatically unpublished seven days after the ending date. At the professor’s discretion, they can publish the course early by clicking on the “Publish” button in the upper left hand corner of the course. However, the course may unpublish itself the next morning depending on the system report that runs. In that case, the professor would need to publish it every day until start date to ensure it can be viewed by students.
How do I add students to my online course?
Students must be officially registered through Academic Records with no holds on their account in order to be automatically added from the Colleague Registration system to the Connect online learning portal.
How do I take students off my Roster in Connect?
Since the Connect system relies on the Colleague registration system to match rosters, these students must go through the proper drop process to be removed through Academic Records. Once they have been removed from the registration system, Connect should automatically remove them from the course shell.
How do I “merge” two sections of the same course?
Please email [email protected] with which section of the course you want to manage all the students in. Also include the section you would like the students moved from. The Connect Administrator will add students from one section into the other, but both sections may show up in their view. To avoid confusion, they can hide the unneeded section from their menu by following these simple steps:
http://livebooklet.com/howtohidecoursesitesonconnecttnucii
How do I hide courses from my menu?
Please follow the simple steps outlined in the following link: http://livebooklet.com/howtohidecoursesitesonconnecttnucii
Grades and Student Participation
Why do my students see some quiz grades as red and crossed out in the Gradebook?
This means that the Gradebook settings for the quiz entry need to be adjusted. You can do this by going to the Gradebook tool > double clicking on the quiz name to make sure it is assigned to the proper category > checkmark the “Include in Grade” option, > checkmark the “Release Scores” option.
How do I submit final grades?
Please click here to view the process: http://livebooklet.com/enteringgradesinwebadvisortnucii
How do I enter final grades after the course has finished?
Please follow these instructions to enter final grades within WebAdvisor after the course has been completed:
http://livebooklet.com/enteringgradesinwebadvisortnucii
How do I run a report to view student activity within my course?
You can run a report and view a student’s activity by using the Statistics tool:
Statistics>reports>add>activity:VISITS or EVENTS>period:7days>Users:CUSTOM-LAST NAME,FIRST NAME>generate report.
Connect Tools
Is there a tutorial or instruction manual for Connect?
We have several resources available that can help you understand Connect or give you quick tips in maneuvering the system. Please visit our TNU4U page for both the PDF and Video versions of our Connect trainings: tnu4u.trevecca.edu>Services>Campus Services>Center for Innovative Instruction
How do I add a video to the Home Page Welcome?
When in Edit mode on the Home Page, there is a button in the editor that says “Insert/Edit Movie”.
Paste your link into the movie properties window. Do not select “auto-play”. You can always click on the “Source” button to see the code that makes this homepage work, or to imbed a video using HTML.
How do I create links within my syllabus or weekly lessons?
To add a link, you can copy the link and paste it directly into the lesson, however, you will need to “tell” connect how to link. Highlight the text that you would like to be the link within the lesson. Then, there is a button in the editing menu that looks like the world globe with a linked chain. Once you click on that button, you can paste the link into the URL window and click OK. Then you must click “Save” on the bottom of the lesson editing page.
Students are reporting that they are unable to view the syllabus, but everything else looks fine. Is there a setting I need to adjust?
Within the Syllabus tool, make sure the “Lightbulb” icon is lit up to indicate that the syllabus is published for student view.
The Connect learning portal looked fine last week, but now I’m not able to submit assignments as attachments or view other things. Is there a system issue?
Whenever there is a system-wide issue, we will post an announcement on the Connect portal workspace for everyone to see and also send out a campus wide email. However, sometimes these issues are caused by browser updates and we recommend viewing the Connect site from a different browser before emailing [email protected] with screenshots as to what you are experiencing for assistance.
I receive a lot of notifications in my email from Connect whenever a student posts to the forums or other activity happens. How can I stop the system from notifying me?
There are a couple different ways to turn off notifications:
- Start on your Workspace> Click Preferences > Notifications > Make sure everything is selected on DO NOT RECEIVE
- Start on the Forum tool> Click WATCH (at top menu) > Click No Notification and Save
Some of the forums are only displaying the description for a split second before they disappear. How can this be fixed?
1. Login as admin or instructor of course.
2. Access the Forums tool in this site.
3. Click on the topic in question.
4. Click on Topic Settings.
5. Click on the 'Source' tab on the editor.
6. Locate and remove the errored lines of code which is usually at the top of the body window that look similar to this: <div > <div > </div> </div>
7. Click Save.
How do I create groups for students to collaborate in Connect?
Within our how-to Master Connect booklet, there are three ways to create and manage groups. Please click here to view the easy to follow instructions starting on page three: http://livebooklet.com/connectmaster
Third Party Applications and Tools
How do I use VoiceThread in my class?
Please read the easy to follow instructions about how to use VoiceThread in your course: http://livebooklet.com/usingvoicethreadinconnecttuncii
If you would like VoiceThread turned on as a tool within your course, please contact [email protected] for the request.
I need to use TurnItIn within my course, are there directions you can provide?
Please follow these instructions for setting up an Instructor TurnItIn account: http://livebooklet.com/turnitinhelpforinstructorstnucii
Also, please provide students with these instructions for creating a TurnItIn account: http://livebooklet.com/creatingyourturnitinaccountpasswordtnucii
I’m having trouble with Films on Demand, who should I contact?
The Waggoner Library is able to assist with Films on Demand questions and you can visit this link to view the many ways to communicate with them: http://libguides.trevecca.edu/content.php?pid=556678&sid=5056372
I’m having trouble logging into the Connect system. What should I do?
The first step is to ensure your TNU account credentials are working properly. To verify this, you can go to http://citrix.trevecca.edu and log in. This site will prompt you if your account is locked for some reason or if you need to reset your password. If this is the case, follow the instructions or call the ITS HelpDesk at 615-248-1223 for assistance. Once your TNU account is working properly, the Connect site should accept your credentials with no issue. If you still experience a problem, you can always try a different browser as the next step, or contact [email protected] for help.
How do I create a Connect shell to upload my course content into?
Online course shells should be automatically created from the Colleague registration system. However, if you need your online or face to face course shell created and don’t see it, please contact Academic Records and request that the Course ID is selected to show the online shell.
How do I publish my Sakai Connect course?
All courses are automatically published by the system three days before the start date. Courses are automatically unpublished seven days after the ending date. At the professor’s discretion, they can publish the course early by clicking on the “Publish” button in the upper left hand corner of the course. However, the course may unpublish itself the next morning depending on the system report that runs. In that case, the professor would need to publish it every day until start date to ensure it can be viewed by students.
How do I add students to my online course?
Students must be officially registered through Academic Records with no holds on their account in order to be automatically added from the Colleague Registration system to the Connect online learning portal.
How do I take students off my Roster in Connect?
Since the Connect system relies on the Colleague registration system to match rosters, these students must go through the proper drop process to be removed through Academic Records. Once they have been removed from the registration system, Connect should automatically remove them from the course shell.
How do I “merge” two sections of the same course?
Please email [email protected] with which section of the course you want to manage all the students in. Also include the section you would like the students moved from. The Connect Administrator will add students from one section into the other, but both sections may show up in their view. To avoid confusion, they can hide the unneeded section from their menu by following these simple steps:
http://livebooklet.com/howtohidecoursesitesonconnecttnucii
How do I hide courses from my menu?
Please follow the simple steps outlined in the following link: http://livebooklet.com/howtohidecoursesitesonconnecttnucii
Grades and Student Participation
Why do my students see some quiz grades as red and crossed out in the Gradebook?
This means that the Gradebook settings for the quiz entry need to be adjusted. You can do this by going to the Gradebook tool > double clicking on the quiz name to make sure it is assigned to the proper category > checkmark the “Include in Grade” option, > checkmark the “Release Scores” option.
How do I submit final grades?
Please click here to view the process: http://livebooklet.com/enteringgradesinwebadvisortnucii
How do I enter final grades after the course has finished?
Please follow these instructions to enter final grades within WebAdvisor after the course has been completed:
http://livebooklet.com/enteringgradesinwebadvisortnucii
How do I run a report to view student activity within my course?
You can run a report and view a student’s activity by using the Statistics tool:
Statistics>reports>add>activity:VISITS or EVENTS>period:7days>Users:CUSTOM-LAST NAME,FIRST NAME>generate report.
Connect Tools
Is there a tutorial or instruction manual for Connect?
We have several resources available that can help you understand Connect or give you quick tips in maneuvering the system. Please visit our TNU4U page for both the PDF and Video versions of our Connect trainings: tnu4u.trevecca.edu>Services>Campus Services>Center for Innovative Instruction
How do I add a video to the Home Page Welcome?
When in Edit mode on the Home Page, there is a button in the editor that says “Insert/Edit Movie”.
Paste your link into the movie properties window. Do not select “auto-play”. You can always click on the “Source” button to see the code that makes this homepage work, or to imbed a video using HTML.
How do I create links within my syllabus or weekly lessons?
To add a link, you can copy the link and paste it directly into the lesson, however, you will need to “tell” connect how to link. Highlight the text that you would like to be the link within the lesson. Then, there is a button in the editing menu that looks like the world globe with a linked chain. Once you click on that button, you can paste the link into the URL window and click OK. Then you must click “Save” on the bottom of the lesson editing page.
Students are reporting that they are unable to view the syllabus, but everything else looks fine. Is there a setting I need to adjust?
Within the Syllabus tool, make sure the “Lightbulb” icon is lit up to indicate that the syllabus is published for student view.
The Connect learning portal looked fine last week, but now I’m not able to submit assignments as attachments or view other things. Is there a system issue?
Whenever there is a system-wide issue, we will post an announcement on the Connect portal workspace for everyone to see and also send out a campus wide email. However, sometimes these issues are caused by browser updates and we recommend viewing the Connect site from a different browser before emailing [email protected] with screenshots as to what you are experiencing for assistance.
I receive a lot of notifications in my email from Connect whenever a student posts to the forums or other activity happens. How can I stop the system from notifying me?
There are a couple different ways to turn off notifications:
- Start on your Workspace> Click Preferences > Notifications > Make sure everything is selected on DO NOT RECEIVE
- Start on the Forum tool> Click WATCH (at top menu) > Click No Notification and Save
Some of the forums are only displaying the description for a split second before they disappear. How can this be fixed?
1. Login as admin or instructor of course.
2. Access the Forums tool in this site.
3. Click on the topic in question.
4. Click on Topic Settings.
5. Click on the 'Source' tab on the editor.
6. Locate and remove the errored lines of code which is usually at the top of the body window that look similar to this: <div > <div > </div> </div>
7. Click Save.
How do I create groups for students to collaborate in Connect?
Within our how-to Master Connect booklet, there are three ways to create and manage groups. Please click here to view the easy to follow instructions starting on page three: http://livebooklet.com/connectmaster
Third Party Applications and Tools
How do I use VoiceThread in my class?
Please read the easy to follow instructions about how to use VoiceThread in your course: http://livebooklet.com/usingvoicethreadinconnecttuncii
If you would like VoiceThread turned on as a tool within your course, please contact [email protected] for the request.
I need to use TurnItIn within my course, are there directions you can provide?
Please follow these instructions for setting up an Instructor TurnItIn account: http://livebooklet.com/turnitinhelpforinstructorstnucii
Also, please provide students with these instructions for creating a TurnItIn account: http://livebooklet.com/creatingyourturnitinaccountpasswordtnucii
I’m having trouble with Films on Demand, who should I contact?
The Waggoner Library is able to assist with Films on Demand questions and you can visit this link to view the many ways to communicate with them: http://libguides.trevecca.edu/content.php?pid=556678&sid=5056372